A British outdoor lifestyle brand, launching soon

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Warranty

Confidence in the kit you carry.

12-month limited warranty

UNROUTED products are covered against manufacturing defects for 12 months from the date of purchase, subject to correct use and care as set out in the supplied instructions.

What's covered

  • Manufacturing defects in materials or workmanship
  • Component failures under normal use

What's not covered

  • Damage caused by misuse, modification or accident
  • Damage caused by using incompatible power sources
  • Cosmetic wear from ordinary outdoor use

Making a claim

Contact us with your order number and photos of the issue. We'll get back to you within two working days.

This page is provided as part of a preview mockup. Final legal wording will be reviewed before public launch.